Legal

Privacy Policy

How Southwest Home Leads collects, uses, and protects your information. Effective July 21, 2026.

Southwest Home Leads ("we," "us," or "our") provides social media management and local marketing services to home-service contractors. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly, such as your name, business name, email address, phone number, and billing details when you book a call, request pricing, or purchase a plan. We also collect information you provide during onboarding, including access to your social media accounts, Google Business Profile, logos, photos, and brand preferences needed to deliver our services.

We may automatically collect limited technical information when you visit our website, such as pages viewed and general device or browser type, used only to keep the site working correctly.

How We Use Your Information

  • To deliver the services you've purchased, including creating and posting content, managing your online listings, and generating reports.
  • To communicate with you about your account, onboarding, billing, and support requests.
  • To process payments through our third-party payment processor.
  • To improve our services and website.

Cookies and Similar Technologies

Our website may use basic cookies and similar technologies to remember preferences and understand how visitors use the site. You can control cookies through your browser settings; disabling them may affect some site functionality.

Third-Party Services

We work with third-party providers to operate our business, including our CRM and website platform (GoHighLevel), our payment processor, and social media platforms (such as Facebook and Instagram) that you authorize us to manage on your behalf. These providers have their own privacy policies governing how they handle information.

How We Share Information

We do not sell your personal information. We share information only with the service providers described above as needed to deliver our services, or when required by law.

Data Security

We take reasonable steps to protect the information you share with us, including limiting access to client accounts and business data to our team members who need it to do their work. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You may request access to, correction of, or deletion of your personal information at any time by contacting us at the email below. You may also revoke our access to your social media or Google Business Profile accounts at any time through those platforms directly.

Children's Privacy

Our services are intended for business owners and are not directed to individuals under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. The "effective date" above reflects the most recent revision. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

Contact Us

Questions about this policy can be sent to [email protected].

Let's Talk About Your Business

Pick a plan, or send us a quick email if you want to talk it through first.